Director of Operations
for Newquay Town Council

About Us

Newquay is one of Cornwall’s most distinctive and ambitious towns. With a resident population of 20,000 (which grows significantly in the summer), the Council delivers a wide range of services including public toilets, CCTV, open spaces, events, maintenance, enforcement and community facilities. The Council has set a clear vision for Newquay to be a safe, clean, inclusive and sustainable town, where residents, businesses and visitors thrive.

About the Role

The Director of Operations is a newly created senior post, reporting to the Chief Executive and leading on all operational services and infrastructure. You will have direct line management responsibility for the Estate Manager and CCTV Manager, and wider leadership of facilities, environment, enforcement and health & safety staff.

You will:

• Act as the Council’s designated Competent Person for Health & Safety.
• Oversee estate management, facilities, public buildings and open spaces.
• Lead refurbishment and improvement projects for civic assets.
• Manage the Council’s fleet and drive sustainable transition.
• Represent the Council in key partnerships across public safety, highways and Safer Cornwall.
• Deliver high-quality, compliant, and community-focused services.

About You

We are seeking a confident, collaborative and technically skilled leader who can combine strategic vision with hands-on operational oversight. You will bring:

• NEBOSH General Certificate (or equivalent H&S qualification).
• Facilities Management or Building Services qualification.
• Strong experience in estates/facilities and compliance.
• Leadership experience across multi-disciplinary teams.
• Excellent communication, political awareness and resilience.

Experience in local government, procurement, or sustainable fleet transition would be desirable.

How to Apply

Download the attached documents for full details.For a confidential discussion about the role, please contact our recruitment partners:

• Anna Jay, Managing Director – anna@publicleadersappointments.com
• Melissa Stewart, Associate – melissa@publicleadersappointments.com

To apply, please submit your CV and a cover letter (max 3 pages each) outlining your motivation and how your skills and experience meet the requirements of the role, to: applications@publicleadersappointments.com

Deadline: Midday, Monday 10 November, 2025

Interviews: Wednesday 10 December, 2025