{"id":77,"date":"2026-10-05T22:05:59","date_gmt":"2026-10-05T21:05:59","guid":{"rendered":"https:\/\/publicleadersappointments.com\/cornwallhousing\/?page_id=77"},"modified":"2026-10-15T20:18:34","modified_gmt":"2026-10-15T19:18:34","slug":"about","status":"publish","type":"page","link":"https:\/\/publicleadersappointments.com\/cornwallhousing\/about\/","title":{"rendered":"About"},"content":{"rendered":"\n[et_pb_section fb_built=”1″ _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.9″ _module_preset=”default” background_color=”#ed8b00″ custom_padding=”30px|30px|30px|30px|false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}”]

About Cornwall Housing<\/strong><\/h1>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.9″ _module_preset=”default” custom_padding=”6px||93px|||” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.9″ _module_preset=”default” custom_padding=”||0px|||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.9″ _module_preset=”default” custom_padding=”||0px|||” global_colors_info=”{}”]

Why join us now?<\/h2>\n

Cornwall Housing is an arms-length management organisation owned by Cornwall Council. We manage and maintain around 10,200 council homes, alongside leasehold homes and other property assets, and our work has a direct impact on communities across Cornwall.<\/p>\n

Recent years have seen substantial change. Cornwall Housing has progressed through a significant improvement programme, strengthening safety and compliance, investing in homes and services, and increasing opportunities for residents to influence the services they receive.<\/p>\n

Cornwall Council has recently announced a C2 grading from the Regulator of Social Housing following an inspection of its council housing services. Cornwall Housing\u2019s services formed a significant part of the inspection. The outcome marks an important milestone in the improvement journey shared by both organisations.<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/publicleadersappointments.com\/cornwallhousing\/wp-content\/uploads\/sites\/2\/2026\/10\/Electrician-500px.jpg” title_text=”Electrician connecting wires” _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.9″ _module_preset=”default” custom_margin=”5px|auto||auto||” custom_padding=”4px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.9″ _module_preset=”default” custom_margin=”9px|||||” global_colors_info=”{}”]The inspection recognised effective arrangements to keep residents safe, positive resident engagement and ongoing investment in homes, including work to tackle damp and mould and improve energy efficiency. It also identified areas requiring further improvement, including repairs and complaint handling, performance reporting, understanding residents\u2019 diverse needs, and assurance around tenancy management and anti-social behaviour performance.\n\nWork is already underway to address these priorities. The next phase is about embedding progress, delivering services consistently and continuing to improve residents\u2019 experience, with an ambition to achieve the highest regulatory grading of C1.\n\nThat makes this an important time to join. There is a stronger platform from which to work, alongside clear priorities and real scope for new leaders to influence how services develop. For people who enjoy solving problems, working across boundaries and turning improvement ambitions into practical results, these roles offer the opportunity to make a lasting difference.\n\nRead more:<\/strong>\n\nClick here for our Policies and Strategies<\/a><\/strong>\n\nClick here for our Annual Report<\/a><\/strong>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.9″ _module_preset=”default” custom_padding=”||20px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}”]

Our vision, priorities and the culture we are building<\/o:p><\/h2>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.27.9″ _module_preset=”default” custom_margin=”-15px|auto||auto||” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/publicleadersappointments.com\/cornwallhousing\/wp-content\/uploads\/sites\/2\/2026\/10\/Redruth-2nd-development-500px.jpg” title_text=”Redruth-2nd-development-500px” _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}”]

Safe homes in strong communities for one and all<\/h3>\n

Our vision is supported by five improvement themes: Safe Homes, Knowing Our Residents, Right Culture, Solid Basics and Work Smarter.<\/p>\n

Together, these are about getting the fundamentals right while continually looking for better ways to deliver: safer and warmer homes, stronger repairs and planned maintenance services, better resident insight, good customer service and more effective use of our resources.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.9″ _module_preset=”default” custom_padding=”6px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}”]

How we want to work<\/h3>\n

Technical expertise matters, but how people lead at Cornwall Housing matters too. The people who thrive here are those who combine professional credibility with the ability to build trust, navigate different perspectives and take colleagues and stakeholders with them.<\/p>\n

    \n
  • Customer and resident focused \u2013 listening first and using resident insight to shape services.<\/li>\n
  • Self-starting \u2013 noticing issues, exploring what sits behind them and bringing forward solutions.<\/li>\n
  • Collaborative \u2013 building relationships before trying to impose change.<\/li>\n
  • Pragmatic and adaptable \u2013 comfortable operating in an organisation that has made significant progress but where there is still complexity to work through.<\/li>\n
  • Commercially and operationally minded \u2013 interested in outcomes, value and performance, not process for its own sake.<\/li>\n
  • Constructively challenging \u2013 willing to question how things are done while understanding the context and organisational guardrails.<\/li>\n
  • Improvement focused \u2013 motivated by making a tangible difference rather than simply repeating what has worked elsewhere.<\/li>\n<\/ul>\n

    There is room to be innovative at Cornwall Housing. The strongest ideas are those developed with a good understanding of residents, colleagues, partners and the wider environment in which we operate.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.9″ _module_preset=”default” background_color=”rgba(120,190,32,0.14)” custom_margin=”49px|auto||auto||” custom_padding=”40px|40px|40px|40px|false|false” hover_enabled=”0″ global_colors_info=”{}” custom_padding_last_edited=”on|phone” sticky_enabled=”0″ custom_padding_phone=”20px|20px|20px|20px|false|false” custom_padding_tablet=”40px|40px|40px|40px|false|false”][et_pb_column type=”4_4″ _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}”]

    Working for Cornwall Housing<\/h2>\n

    A role with purpose \u2013 and the opportunity to make a visible difference<\/em><\/o:p><\/p>\n

    Working at Cornwall Housing means working on services that matter every day to thousands of residents. These appointments offer the opportunity to influence not only how teams and contracts perform, but how people experience their homes and the services around them.<\/p>\n

    Cornwall Housing offers hybrid and flexible ways of working, alongside the benefits associated with public-service employment. The package currently includes membership of the Local Government Pension Scheme, annual leave, training and professional development, and employee benefits and wellbeing support.<\/p>\n

    For both roles, and particularly the Head of Repairs & Maintenance, flexibility needs to sit alongside visible leadership. Cornwall is a large and geographically dispersed county, and building relationships with teams, residents, partners and contractors means spending meaningful time in the places where services are delivered.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"

    About Cornwall HousingWhy join us now? Cornwall Housing is an arms-length management organisation owned by Cornwall Council. We manage and maintain around 10,200 council homes, alongside leasehold homes and other property assets, and our work has a direct impact on communities across Cornwall. Recent years have seen substantial change. Cornwall Housing has progressed through a […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-77","page","type-page","status-publish","hentry"],"yoast_head":"\nAbout | Cornwall Housing<\/title>\n<meta name=\"description\" content=\"Cornwall Housing is an arms-length management organisation owned by Cornwall Council. 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